FAQ

Answers to the most popular questions

What is FAQ?

A frequently asked questions (FAQ) list is often used in articles, websites, email lists, and online forums where common questions tend to recur, for example through posts or queries by new users related to common knowledge gaps.

Questions about our Expforex.com

1What is this site and what will I find here?

This site has been carefully crafted to offer comprehensive support for trading programs within the MetaTrader terminal.
Our platform serves as a hub where users can access detailed instructions and thorough documentation for all software solutions created by the Expforex team.
Whether you're an experienced trader or new to the Forex market, you will find everything you need to successfully implement our tools in your MetaTrader environment, ensuring an optimized and efficient trading experience.

2Who you are?

We are a dedicated team led by our chief developer, Vladislav Expforex. With over 15 years of experience in the trading market and extensive expertise in the MetaTrader terminal, we have created more than 100 original developments and successfully completed over 5,000 custom programming projects (Freelance).
Our trading programs have gained popularity worldwide, and we are proud to have received 1000+ positive reviews.
You're invited to learn more about us by visiting About us.

About us

Information about us, our achievements and our trading expert advisors and utilities.

Questions about MetaTrader

1What is the MetaTrader trading terminal?

Client Terminal MetaTrader is an essential part of the online trading system, installed on the trader's computer, and designed to:

  • Receive quotes and news in real-time;
  • Perform trade operations;
  • Control and manage open positions and pending orders;
  • Conduct technical analysis;
  • Develop expert advisors, custom indicators, scripts, and functions in MetaQuotes Language (MQL);
  • Test and optimize trading strategies.

Access to reliable, real-time information is crucial for making trading decisions. Through the terminal, traders receive quotes and news, enabling market analysis using various technical indicators and tools. With expert advisors, traders can automate routine tasks such as market monitoring and position management. For more dynamic control, the terminal includes several order types to better manage positions.

For further assistance, you can read more about MetaTrader Help.

All about MetaTrader

Read our articles about the MetaTrader terminal

Questions about Education and Trainig

1Will you teach me how to trade?

Unfortunately, we do not offer training for working in the trading market. Our focus is on developing high-quality trading utilities and assistants for MetaTrader.

You can find tutorials and educational materials in our Training section.

Basic trading rules

You can study publicly available materials on the trading terminal and the trading market

Questions about trading expert advisor

1What is a trading expert advisor?
A Forex Expert Advisor (EA) is an automated trading system designed to monitor the Forex markets and generate signals when potential trading opportunities are detected.
2What is a Indicator?
Forex indicators are chart overlays used to help identify signals and trends in the market by analyzing historical patterns and calculating them through mathematical formulas. These tools assist traders in making informed decisions by providing insights into potential market movements.
3What is a trading utility?
Trading utilities are powerful assistants and essential tools designed to enhance and simplify tasks in the trading market. These utilities carry out functions and perform tasks that would be challenging or impossible for traders to manage manually, enabling more efficient and precise trading activities.
4Can I download your program for MetaTrader?
Yes, you can download and install any of our programs for FREE!
Visit our Downloads section to explore and start using our tools.
5On which account can I use your free program?
You can use free trading utilities and experts (EA) on any account, whether real or demo, without any time restrictions. It's absolutely free.
6On which account can I use your demo version of the program?
You can use our demo versions on a demo account without restrictions.
Additionally, you can use the demo version of the program on your real account but limited to the USDJPY currency pair.
7How can I install your program in the terminal?
You can access our detailed instructions on "How to install an expert advisor (EA) in the terminal". This guide walks you through the process of properly installing a Forex Expert Advisor in the MetaTrader terminal, ensuring a smooth setup and integration into your trading environment. Follow these steps to maximize the functionality of your EA and enhance your trading experience in the Forex market.
8How to properly test a trading expert in the terminal?
You can find valuable insights in our article "How to test and optimize a trading expert advisor (EA) in the terminal." This comprehensive guide provides step-by-step instructions for effectively testing and optimizing your Forex Expert Advisor (EA) within the MetaTrader terminal. By following the techniques outlined in the article, you'll be able to fine-tune your trading strategies, improve performance, and ensure that your EA operates efficiently under different market conditions.
9The adviser does not work. An advisor is installed on the chart, but it does not trade. The smiley doesn’t smile.
You need to allow the advisor to trade by enabling the AUTOTRADING button in the MetaTrader terminal.
Only after this step will the advisor be able to execute trades.
If you are using one of my advisors, the EAPADPRO control panel provides detailed information about the advisor's trading status. You can find out why the advisor might not be trading by checking the panel.
For more information, visit our guide on the Reasons for the failure of the advisor to work.

If the advisor is active (smiling) but still not trading, here are some common reasons:
  1. The necessary signal for opening a position hasn't arrived yet. The advisor requires more time to receive the appropriate signal.
  2. The advisor is trying to open a trade but is encountering server errors. You can investigate these errors by opening the advisor’s journal and looking for messages marked with a red circle. For solutions to common errors, read our guide on Possible reasons why the advisor receives an error and solutions.

Common search terms for this issue:
  1. The advisor doesn’t smile.
  2. The advisor does not trade.
  3. Why is the advisor not trading?
  4. What is needed for an advisor to trade correctly?
  5. MT4 advisors do not work.
10I want to trade with your advisor, but I can’t find instructions on the parameters.
Each of my advisors contains complete instructions for use and setup.
We strive to make the instructions as thorough and user-friendly as possible.
Recently, we have added comprehensive instructions to nearly all of our Expert Advisors.
In the BLOG Articles – Our Advisors section, you will find detailed instructions for each advisor. This includes descriptions of parameters, examples of use, and video guides to assist you in setting up and using our Expert Advisors.

This question is commonly searched for using the following terms:
  1. Advisor’s instruction
  2. Advisor for Forex, step-by-step instructions
  3. How to set up an advisor
  4. Expert Advisor input parameters
  5. Extern input
11What is Magic (Magic Number) Magic or MagicNumber?
MagicNumber is essentially the passport of any expert advisor (EA).
A value of -1 means that the advisor monitors all positions across all magic numbers (MagicNumber).
My advisor, however, only monitors the currency pair (Symbol) where it is installed.
For example, if the advisor is set to monitor EURUSD with MagicNumber = -1, it will track all positions on the EURUSD currency pair (Symbol).
If you change the MagicNumber, new positions will be opened with the new magic number, and the advisor will only monitor positions assigned to that specific magic number (MagicNumber).
Changing magic numbers (MagicNumber) on different symbols (Symbol) does not serve any purpose since the advisor only monitors the currency pair (Symbol) on which it is installed.
If you want the advisor to operate in different directions, you can indeed specify different magic numbers (MagicNumber).
  1. First chart EURUSD ONLY BUY> Magic (MagicNumber) = 1
  2. Second chart EURUSD ONLY SELL> Magic (MagicNumber) = 2
  3. Third chart EURCHF ONLY BUY> Magic (MagicNumber) = 1
  4. Fourth chart EURCHF ONLY SELL> Magic (MagicNumber) = 2
  5. Fifth chart GBPUSD ALL> Magic (MagicNumber) = -1
12What are the values ​​in the parameters in points or pips?
In points! The point is determined by the value of the Point() variable.
  • For brokers using 5-digit or 3-digit pricing, 1 point = 0.00001 or 0.001.

If you set the parameter to 155:
  1. It will equal 155 points or 0.00155 (if the currency pair has 5 digits).
  2. It will equal 0.155 (if the currency pair has 3 digits).

  • For brokers using 4-digit or 2-digit pricing, 1 point = 0.0001 or 0.01.

Respectively, if you set the parameter to 155:
  1. It will equal 155 points or 0.0155 (if the currency pair has 4 digits).
  2. It will equal 1.55 (if the currency pair has 2 digits).

Remember: you set the number of points/pips/millipoints/points that you require.
Enter the value that matches your broker's requirements.
There is often debate about what constitutes a point or a pip.
We use universal values, where Point = Pips.
These values match those issued by your broker.
All parameters in any of our expert advisors are calculated based on the value provided by your broker's server in the Point variable.
Point()
Returns the size of the current instrument in the quote currency.
double Point();
Return value
The value of the _Point variable, which stores the size of the current instrument in the quote currency.
13Why is Stoploss / Take Profit / Pending Order Distance / Trailing Stop larger than set in the settings?

You have specified a take profit/stop loss/trailing stop level that is less than what is allowed on your broker's server!


The Expert Advisor automatically calculates the minimum stop order level (StopLevel) and adjusts the take profit/stop loss/trailing stop to meet the broker's requirements as outlined in the contract specification.


If your account operates with a floating spread, the minimum stop loss and take profit levels change with every price update (tick).


Ensure that the take profit value you set is higher than the minimum allowed stop order level (StopLevel) on your broker's server.


If preferred, you can disable the automatic StopLevel detection feature.


The system can automatically normalize all parameters of the Expert Advisor to align with the minimum allowable stop levels.


This parameter does not affect virtual stops.


When AutoSetMinLevel is enabled, stop levels are automatically adjusted to the lowest permissible levels allowed by the server.


If the Stop Loss or Take Profit level is below the minimum stop level on the server, the new Stop Loss/Take Profit level will be calculated as the Minimum Stop Level (Spread*2 or the fixed level set by the server) + Spread.


If you opt for ManualSet, the user will receive a message indicating that the EA stop levels are below the minimum, and the EA will encounter an error from the server.


If the stop level on the server is floating, the automatically calculated minimum stop level will be set as Spread*2.

Questions about purchasing trading advisors and licenses

1How to buy your trading utility for MetaTrader?

For a step-by-step guide on how to purchase, install, and update an Expert Advisor (EA) in the MetaTrader terminal, be sure to check out our detailed article: "How to buy an Expert Advisor and install it in the terminal, How to update an Expert Advisor?". This resource provides all the information you need to efficiently acquire, manage, and keep your Expert Advisors up-to-date, ensuring smooth and effective trading on the MetaTrader platform.

2What license do I get?

By purchasing our program on the mql5.com website, you are granted the right to use it for your trading needs. All intellectual property rights, including the programs, program files, and documentation available on this site, are the exclusive property of Vladon Expforex.

3How many real accounts i can use ?
You can install an Expert Advisor on an unlimited number of live accounts.
However, it's important to note that each instance of the trading terminal consumes CPU power and RAM. Additionally, each terminal downloads trading history and utilizes internet bandwidth.
The more terminals you have running simultaneously, the slower the speed of receiving new quotes may become, which can impact performance.
Trading foreign exchange on margin carries a significant level of risk and may not be suitable for all investors. Always exercise caution and ensure you fully understand the risks involved.
4How many computers can I use?
You can install the program on up to 10 computers, including your home computer, VPS server, work laptop, and any additional devices such as another laptop. This flexibility allows you to manage your trading activities across multiple devices for convenience and efficiency.
5License and Activations This is important to know!
Each license allows you to use the purchased Expert Advisor on up to 10 computers without any restrictions on the number of accounts or terminals.
This flexibility ensures that you can install the Expert Advisor on your home computer, laptop, work computer, or VPS.
Please note that if your computer undergoes hardware changes, such as modifications to the HDD, SSD, processor, or even a Windows update, the activation may be lost.
However, with 10 licenses (activations), you will have ample room to use the advisor across different devices.
6Can I sell my licenses?
Sale, resale, or transfer of a license for our program is not allowed!
By attempting to resell our program, you are in violation of the rules of the mql community and the policies of expforex.com.
Additionally, if you share your username and password, you will lose your activations, and you will no longer be able to use our program. In such a case, you will be required to purchase a new license.
7I bought your utility and Expert Advisor on another site. Can you help me?
I only provide technical support for products purchased through the official mql5.com website. My assistance is available exclusively to clients who have officially purchased my product or downloaded a free version from my website, www.expforex.com.

I do not offer technical support for products purchased from other websites, including EBAY, AMAZON, or any other platforms that sell fake, hacked, modified, or outdated versions.

If you bought my utility or Expert Advisor from an unauthorized site, please direct all questions to the seller who provided you with the fake, hacked, or modified versions.

All licensed versions of my utilities and Expert Advisors are only available through the official websites www.expforex.com and mql5.com.
Thank you for your understanding.
8Why can't I install products from the market on the ZOMRO server?

The server and the entire ZOMRO subnet have been blocked by METAQUOTES due to multiple violations and fraudulent actions by users who bought one product, blocked access to the market, and resold products from the market.

After 2019, the network was completely blocked.

We do not sell our programs on other sites, and we do not provide separate files for amateur violators and hackers.

Before purchasing a product, make sure that you are not going to use ZOMRO or engage in other hacker activities.

9I bought the program over 4 years ago, how do I get an update?
You can purchase a licensed version from the MQL Marketplace, and you will receive updates exclusively through the MQL Marketplace.
All other versions of the program are no longer supported, and updates for those versions are discontinued.
To access the latest version of the program and receive continued support, you can purchase a new license.
10How to check the number of activations. I bought the program several years ago.
You can check your activations by visiting your profile page in the "Purchases" section: https://www.mql5.com/en/users/YOURNICK/market
If your activations have expired, you will need to repurchase the program.
11I want to get the open source code of the program.
The program is distributed "As is" with closed compiled code.
Transfer of open source code and sale of open source code of the program is strictly prohibited.
12Are the updates free?
If you have purchased a license from the MQL Marketplace, then yes, all updates to our programs are absolutely free.
If you bought the full version of our program, you can install all updates for free directly from the terminal.
You can read more in the article "How to buy?"
13Can I rent your trading utility?
Yes, you can rent the program for a specific period (1 month / 3 months / half a year / 1 year).
During this time, you will have full access to use the program.
Additionally, you can install the trading expert advisor or utility on up to 10 computers without any limitation on the number of trading accounts!
14I want a discount. Give me a discount.
Unfortunately, personal discounts for individual users are not available in the MQL5 Market.
There is also no discount system based on the number of purchases.
Changing the price results in the product being frozen on the market for 24 hours.

I have been developing utilities and Expert Advisors for a long time, and the prices of my programs are set at a fair and reasonable level.
It’s important to note that the number of hours I invest in development, testing, and regular updates of my programs often doesn't fully pay off,
which is why discounts are not provided.

I make sure not to overprice my products, as I believe my work deserves fair compensation.

Discount weeks are available during sales events like Black Friday and New Year.
Currently, there are no active discounts.
15Can I download a demo version of Expert Advisor before purchasing?
Yes! You can download any trading expert advisor or utility from our website completely free of charge. Our range of expert advisors and utilities is designed to assist you in optimizing your trading strategies and enhancing your performance in the Forex market using the MetaTrader platform. Take advantage of these tools at no cost and elevate your trading experience without any limitations.
16Can I check the version? On which accounts does the demo version work, and for how long?
Yes, you can test the version before purchasing it from the market.
The demo version is available for use on a demo account, without any restrictions on time or trading instruments.
You can also use a real account and the USDJPY currency pair to evaluate the performance of our trading Expert Advisors and utilities for MetaTrader.
In the Strategy Tester, you can utilize any of our versions without limitations! Our EAPADPRO panel is also available in visual mode within the Strategy Tester, allowing you to experience the full capabilities of our trading utilities.
This enables you to thoroughly explore the functionality of our utilities for trading on the Forex market and our advisors on the MetaTrader platform.
Feel free to use the demo version extensively to ensure it meets your trading needs before upgrading to the full version.
17Can I cancel my purchase? I made a mistake!
You can cancel the purchase only if you did not install the program after purchase!
Before making a purchase, I highly recommend downloading and installing the free version to ensure it meets your needs. This way, you can explore the features and functionality without commitment!
18Can I get a refund?
No, refunds are prohibited by market rules.
You can download the program free of charge to test the performance of the Expert Advisor or Utility.
The profitability of any Expert Advisor is not guaranteed. You should be aware of all the risks associated with currency trading.
19What is the difference between the Paid version and the Demo version?
No differences!!!
The demo version is exactly the same as the full version.
The only limitation:
  • On a real account, the trading advisor will only operate on the USDJPY currency pair.
  • On a demo account, you can test our trading utility with no restrictions on any trading symbol.

Once you are satisfied with the functionality of our utility, you can confidently purchase the full version!
20Do you test your programs on a real account?
es, all programs have been thoroughly tested on both real and demo accounts! We have been developing trading utilities for over 15 years!
For example, you can explore the trade statistics for our Expert Advisors.
However, please note that the profitability of any Expert Advisor is not guaranteed. You should always be aware of the risks involved in currency trading.
21Is it possible to make a profit trading Forex?
The Forex market is a complex financial structure. Making a profit is a challenging and lengthy process.
We cannot guarantee that you will make a profit in the Forex market. It carries significant risks, and there is a possibility of losing all your invested capital.
Therefore, we strongly recommend using a demo account to develop and refine your trading skills before moving to a real account.
22Do you have set file?
We provide comprehensive instructions and documentation on the program's external parameters to ensure you can fully understand its functionality. Additionally, we offer video tutorials about Expert Advisors that give practical insights into how our products work.
We also publish informative content and examples that demonstrate the effectiveness of our programs. Our focus is on developing universal trading advisors and utilities designed specifically for the Forex market.
Please note, for any program to function optimally, you must configure the trading utility according to your specific trading needs and preferences.
23I have an error, how can I solve the problem and report the error to you?
You can read our article "How to get log files" for detailed instructions. If you encounter any issues, feel free to reach out to us on our program page in the "Discussion" or "Comments" section for assistance.
24I like your program, I want to leave a review!
Thank you for your feedback. We truly appreciate when you take the time to share your comments and reviews about our programs! Your input helps us improve and provide better solutions.
25Which broker do you recommend? Which account should I open?
  • For the MetaTrader terminal advisor version, I recommend Recommended Brokers.
  • For an account with a deposit of more than $1000, I recommend the account type PRO Standard or ECN PRO.
  • For an account with a deposit of less than $1000, I recommend the account type PRO Cent or ECN PRO.
  • Leverage of 1:100 or higher is recommended.

 

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